Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
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Product and Serial Number location for Subaru SGX3500, SGX5000 and SGX7500 generators recalled by Robin America.
Hazard:
The fuel tank can leak, posing a fire or burn hazard.
Recall Details
In conjunction with
Units
About 4,100 units in the United States and 490 units in Canada
Description
The recalled portable gasoline generators are Subaru models SGX3500, SGX5000 and SGX7500. They have yellow fuel tanks and black frames with collapsible handles. The word “Subaru” is on the fuel tank and is on the control panel under the Subaru logo. The Product, or Spec, number and serial number are on the end of the fuel tank above the wheels. Generators with the following product numbers and serial numbers are being recalled:
| Model No. | Prod/Spec No. | Description | Serial No. |
| SGX3500 | RGR35023020 | 3500-watt generator | 1000243 to 1000481 |
| 1000723 to 1000962 | |||
| 1000988 to 1001745 | |||
| SGX5000 | RGR50023020 | 5000-watt generator | 1000665 to 1000875 |
| 1001089 to 1001300 | |||
| 1001326 to 1002049 | |||
| 1002506 to 1002929 | |||
| SGX7500 | RGR75023020 | 7500-watt generator | 1000229 to 1000427 |
| 1000629 to 1000828 | |||
| 1000889 to 1001937 | |||
| 1001950 to 1002150 | |||
| 1002823 to 1003216 |
Incidents/Injuries
Robin America has received four reports of fuel leakage. No injuries or property damage have been reported.
Remedy
Consumers should immediately stop using the generators and contact Robin America to schedule a free
repair.
Sold at
Authorized Subaru Power Equipment dealers nationwide, including authorized internet dealers, between September 2011 and January 2013 for approximately $920 to $1800.
Importer
Robin America Inc., of Lake Zurich, Ill.
Manufacturer
Fuji Heavy Industries Ltd., of Tokyo
Manufactured in
China
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC’s free e-mail newsletters.
Toll-free Consumer Hotline
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
Website: http://www.cpsc.gov/en/Recalls/2013/Subaru-Portable-Gasoline-Generators-Recalled-by-Robin-America/
2013 The NW Fire Blog
NW Fire Blog 