CenturyLink Outage | 9-1-1 Centers Back Up, Continues For Others

UPDATED – 12/31/2018 – 2350 PST

Nationwide | A nationwide phone and internet outage interrupted mostly 911 call centers, several medical facilities, a Department of Corrections jail, ATM machines and the list goes on occurred on Thursday, December 27th and well into a few days thereafter.

911 Centers Up, Outages Continue for Others

It is said that most or all of the 911 call centers are fully operational again but some residential customers are reporting outages on New Year’s Eve as of 2206 PST.  Some of these customers are said to be in New Mexico, Ohio, Boise (ID), Peoria & Scottsdale (AZ).

Some customers are venting their frustrations on Social Media with the internet/phone/security giant telling them that there are no outages and there must be a phone with their home.

States That Were Impacted

The following as of this morning’s post is impacting 911 centers, commercial and residential customers in WA, OR, UT, CO, CA, TX, AZ, NV, IL, NM, MN, MI, NE, ID, OH, NC, IA, GA and IN.

Preliminary reports state that there was a problem with their Colorado site sending out bad packet information that caused the internet and phone lines to go down.

The FCC is currently investigating.

Washington State Emergency Phone Numbers 

Some of you may run into a busy signal or find that it is difficult to get through 911. If this is the case, here are some local phone numbers to call.  As far as we have been told, there are no current outages impacting any 9-1-1 centers.

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will continue to follow this developing story as more information is received.

Thank you for reading our post. 

(c) 2018 NW Fire Blog