CenturyLink Outage | 9-1-1 Centers Back Up, Continues For Others

UPDATED – 12/31/2018 – 2350 PST

Nationwide | A nationwide phone and internet outage interrupted mostly 911 call centers, several medical facilities, a Department of Corrections jail, ATM machines and the list goes on occurred on Thursday, December 27th and well into a few days thereafter.

911 Centers Up, Outages Continue for Others

It is said that most or all of the 911 call centers are fully operational again but some residential customers are reporting outages on New Year’s Eve as of 2206 PST.  Some of these customers are said to be in New Mexico, Ohio, Boise (ID), Peoria & Scottsdale (AZ).

Some customers are venting their frustrations on Social Media with the internet/phone/security giant telling them that there are no outages and there must be a phone with their home.

States That Were Impacted

The following as of this morning’s post is impacting 911 centers, commercial and residential customers in WA, OR, UT, CO, CA, TX, AZ, NV, IL, NM, MN, MI, NE, ID, OH, NC, IA, GA and IN.

Preliminary reports state that there was a problem with their Colorado site sending out bad packet information that caused the internet and phone lines to go down.

The FCC is currently investigating.

Washington State Emergency Phone Numbers 

Some of you may run into a busy signal or find that it is difficult to get through 911. If this is the case, here are some local phone numbers to call.  As far as we have been told, there are no current outages impacting any 9-1-1 centers.

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will continue to follow this developing story as more information is received.

Thank you for reading our post. 

(c) 2018 NW Fire Blog

Century Link’s Outage | Update 3

UPDATED – 12/28/2018 @ 1155 Hours PST

Nationwide | A nationwide phone and internet outage interrupted mostly 911 call centers, several medical facilities, a Department of Corrections jail, ATM machines and the list goes on.

Here are CenturyLink’s updates via this timeline:

December 28, 2018 – Friday

1152 PST :  While our network is experiencing service disruptions, where CenturyLink is the 911 service provider 911 calls are completing.

1014 PST:  We are aware of some 911 service disruptions affecting various areas through the United States. In case of an emergency, customers should use their wireless phones to call 911 or drive to their nearest fire station or emergency facility. Technicians are working to restore services.

0901 PST:  Restoring impacted services for our customers is very important to us. We are seeing good progress, but our service restoration work is not complete. Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day.

0745 PST:  We are seeing good progress, but our service restoration work is not complete. Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day.

0338 PST:  We discovered some additional technical problems as our service restoration efforts were underway. We continue to make good progress with our recovery efforts and we are working tirelessly until restoration is complete. We apologize for the disruption.

0123 PST:  We’re seeing positive progress with our service restoration efforts and our recovery plan is being accelerated as much as possible. We are working tirelessly around the clock until restoration is complete. We apologize for any inconvenience this disruption is causing our customers.

December 27, 2018 – Thursday

2033 PST (8:33pm):  CenturyLink engineers and technicians have identified a network element that was impacting customer services and are addressing the issue in order to fully restore services. We estimate that services will be fully restored within four hours. We apologize for any inconvenience this caused our customers.

1707 PST (5:07pm):  The CenturyLink network is still experiencing a disruption of services across multiple locations. CenturyLink engineers and technicians are working to address the issue.

1432 PST (2:32pm): The CenturyLink network is still experiencing a disruption affecting customer services. The CenturyLink technical teams will continue to work around the clock until services are restored.

1006 PST (10:06am):  Our network is experiencing a disruption affecting customer services. We understand some customers are currently unable to generate tickets through the CenturyLink help portal. We know how important these services are to our customers and we are working to restore services as quickly as possible.

December 24, 2018 – Merry Christmas from CenturyLink

Merry Christmas everyone:   Our CenturyLink Help team would like to wish you a very #HappyHolidays! We will be closed today, Tuesday, December 25th, and will be back tomorrow at 7 AM CT. While we’re out, our tech support team is available 24/7 at 1-800-788-3600.

Current States Impacted

The following as of this morning’s post is impacting 911 centers, commercial and residential customers in WA, OR, UT, CO, CA, TX, AZ, NV, IL, NM, MN, MI, NE, ID, OH, NC, IA, GA and IN.

According to several websites reporting on outages, they are stating the following for CenturyLink as customers reporting Internet outage (64% of customers), phone (19%) and total blackout (15%).  This was as of 1204  hours PST on Friday, December 28th.

About CenturyLink

CenturyLink is a service provider nationally that offers Internet (through PrismTV brand), TV (through DirectTV), phone and home security services to homes and business in 37 states.

The company purchased Embarq in 2009, Qwest in 2010 and Savvis in 2012.

Washington State Emergency Phone Numbers (when 911 is not working)

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will be digging deeper into this story and update as more information is received.  Please check our Twitter page @nwfireblog for phone numbers.  You can also check on twitter’s incident hashtags #911Outage and #911Outage2018 for non-emergency phone  numbers for emergencies.6-7500

Thank you for reading our post. We appreciate you being here with us and remember to check out the Dispatch and Communications Center phone numbers to call for emergencies.

(c) 2018 NW Fire Blog – updated 12/31/2018 2350 PST

Century Link’s Outage | Still Impacting Customers, 911 Centers

UPDATED – 12/28/2018 @ 0750 (7:50am) Hours PST

Nationwide | CenturyLink headquartered in Monroe, Louisiana is still trying to resolve a nationwide outage that started on Thursday, December 27th just after 0900 hours PST.

Current States Impacted

The following as of this morning’s post is impacting 911 centers, commercial and residential customers in WA, OR, UT, CO, CA, TX, AZ, NV, IL, NM, MN, MI, NE, ID, OH, NC, IA, GA and IN.

According to several websites reporting on outages, they are stating the following for CenturyLink as customers reporting Internet outage (64% of customers), phone (19%) and total blackout (15%).  This was as of 1204  hours PST on Friday, December 28th.

About CenturyLink

CenturyLink is a service provider nationally that offers Internet (through PrismTV brand), TV (through DirectTV), phone and home security services to homes and business in 37 states.

The company purchased Embarq in 2009, Qwest in 2010 and Savvis in 2012.

Washington State Emergency Phone Numbers (when 911 is not working)

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will be digging deeper into this story and update as more information is received.  Please check our Twitter page @nwfireblog for phone numbers.  You can also check on twitter’s incident hashtags #911Outage and #911Outage2018 for non-emergency phone  numbers for emergencies.

Emergency is defined as a FIRE/EMS event which is LIFE-THREATENING/PROPERTY THREATENED (i.e. heart pain, gunshot, short of breath, allergic reactions, fire, etc.) or for POLICE event that is LIFE/PROPERTY SAFETY issue (i.e. crime in progress, shooting, stolen vehicle, personal safety, etc.).

Thank you for reading our post. We appreciate you being here with us and remember to check out the Dispatch and Communications Center phone numbers to call for emergencies.

(c) 2018 NW Fire Blog

Century Link’s Outage | Impacting 911 Centers Nationwide

UPDATED – 12/28/2018 @ 00:30 PST or 12:30 AM

Nationwide | This is not the first time a CenturyLink outage has disrupted 911 Centers across the United States and Thursday’s event appears to have been the worst one yet.

Major Outage Prompts Large Fines

In 2014, a third-party vendor Intrado now known as West Safety Services experienced a major outage affecting 911 centers in Washington State and Minnesota leading to a $17.4 Million fine to Century Link.  This outage affected 6,600 911 calls in seven states – and those are the ones that were known.

Second Outage Bigger than First

On August 1, 2018, a second outage affected 911 centers starting in Minnesota and later impacting those in North Carolina and North Dakota.  Others alerted that they too in Ohio and Louisiana could not take 911 calls in their states. Several media stories were published on August 2nd and later, wrote about this interruption.  They stated that many Agencies were investigating along with Century Link whom a certain amount to provide a response to what occurred.

The outage lasted for about one hour.

The cause was said to be a human error at third-party provider, West Safety Services, a Nebraska  company that is contractor to CenturyLink.

West Safety Services stated to halt all work in the month of August, as they looked into changing its procedures to make sure this type of error never happens again.

The FCC was in the process of investigating this latest incident, as well other agencies.  No word as to what the outcome of that investigation was said to be.  This would not be the last outage for CenturyLink.

And, then there is today December 27th with another outage…..

Third Outage Grows Bigger than Last

A little over four months later in the same year of 2018, on Thursday, December 27 to be exact has now been considered the biggest and more extensive outage than the previous ones put together.  It is now said to be impacting Washington State, Texas, Montana, North Carolina, Idaho and others.

Not only are 911 centers impacted but some have reported issues with ATM machines in Idaho and Montana.  A reported temporary phone shutdown at Idaho’s Department of Corrections and the State’s Department of Education occurred.   One medical facility in Colorado reported unable to retrieve online medical records having to resort to old school methods of pencil and paper in documenting patient information.

Current Outage Status

According to CenturyLink’s website, the outage is due to service disruption to the external cloud network.  The problem started on Thursday, December 27th around 0918 hours or just a little after 9 am this morning. We say this is the worst outage because we are talking that it will be almost twenty-four hours seriously impacting many agencies, businesses, organizations and most important, Public Safety.

Their last update states at 8:40 pm or 2040 PST, the following:

“CenturyLink engineers and technicians have identified a network element that was impacting customer services and are addressing the issue in order to fully restore services. We estimate that services will be fully restored within four hours. We apologize for any inconvenience this caused our customers.”

This would bring services back online around 12:40 PST am on Friday, December 28th or commonly known as 00:40 hours.

Washington State Emergency Phone Numbers (when 911 is not working)

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will be digging deeper into this story and update as more information is received.  Please check our Twitter page @nwfireblog for phone numbers.  You can also check on twitter’s incident hashtags #911Outage and #911Outage2018 for non-emergency phone  numbers for emergencies.

Emergency is defined as a FIRE/EMS event which is LIFE-THREATENING/PROPERTY THREATENED (i.e. heart pain, gunshot, short of breath, allergic reactions, fire, etc.) or for POLICE event that is LIFE/PROPERTY SAFETY issue (i.e. crime in progress, shooting, stolen vehicle, personal safety, etc.).

Thank you for reading our post. We appreciate you being here with us and remember to check out the Dispatch and Communications Center phone numbers to call for emergencies.

(c) 2018 NW Fire Blog

NATIONAL PREPAREDNESS MONTH | Day 2 | Out-of-State Contact

REFLECTIONS

We talked in our last post, Day 1: Creating an Evacuation Plan.  Now, that you have created your plan, practiced your escape routes and are feeling confident about any disaster you may encounter – it’s time to see what Day 2’s Tip has in store for you and your family, friends and communities.

PURPOSE

There are actually two parts to this post, though the second will be a tool you can use if you have no family or friends to whom you can count on as an out-of-state contact as this post is mostly geared towards.  Flexibility should be part of the planning stage to give multiple ways to being Prepared when encountering all types of Disasters and Emergencies.

The main purpose of having an out-of-state contact is so that when there is a large incident that may occur in your area, you can contact your out-of-state person to let them you are okay.  This contact can serve as the point-of-contact for all of your designated family members or friends or for those to whom you have given their contact info to.

COMMUNICATIONS

Ways you can contact them is by phone [the phones may be down at the time of the event], email or by Social Media [if they are not overloaded by affected users] or through other friends and loved ones that can reach out to your  out-of-state-contact for you.

INFO NEEDED

This information as to the name of your Contact, their address, phone number, email address and other pertinent information should be kept with your “Go Kit” and in an agreed upon location where Family members can easily access.

PRACTICE MAKES PERFECT

Practice several times a year with your Contact so you both know what to expect during a Disaster or an unplanned Emergency.  You could apply this during a wildland fire event, earthquake, tornado, serious flooding event, evacuation or any other type of incident.

BE PRO-ACTIVE, NOT REACTIVE

Creating an out-of-state contact now and being pro-active for that “disaster” event is the best advice we can give you.  Waiting at the last-minute could easily cause confusion, undue stress and panic if you have no idea who you should be contacting, especially if they don’t know you are trying to reach them during the “unplanned emergency”.

Phone lines may be down causing you to be unable to reach family members.  This may be the case even if you already have an established contact but at least, everyone has one person to go to, instead of each person asking if they have heard from so-so with unnecessary worry.  Contact through email or posting to Social Media may be down due to cell sites or internet hosts could have damaged equipment, but if they aren’t – you can notify your contact person in this manner.

Practice ways as if the communication has been lost and let your out-of-state contact the expectations in some of the many ways you may be in touch with them.  It is a great way to see what works and what doesn’t.

We know that putting this Tip into action may be more difficult now, as all communications are working properly than if in an actual disaster event when they may not be.

ALTERNATIVE TOOLS

So, you don’t have a friend or loved one outside of your home state and need an alternative tool to use.  The American Red Cross has a website and mobile app called “Safe and Well”. This is a site that allows you and your family members to log in to say you are Safe and Well.  Friends and loved ones can also “search” on the Red Cross website for you and your family members finding you are safe.

To find out more information about this site, go to the American Red Cross website:  https://safeandwell.communityos.org/cms/index.php.

[c] 2015 The NW Fire Blog

Kirkland Fire & Emergency Operations Management’s A.R.E.S. Seek Volunteers

Kirkland, WA | The Kirkland Fire and EOM’s Amateur Radio Emergency Services [ARES] Program is calling out to all HAM Radio operators to join their great team of volunteers.  This non-profit organization servces as communications back-up in the event of an emergency or major disaster.

REQUIREMENTS

  • Must be 21 years of age.
  • Pass Background Check.
  • Attend Training/Meetings 3rd Tuesday of each month.
  • Must attend Training or Orientation.

LOCATION | 123 – 5th Ave, Kirkland, Washington

HOW TO VOLUNTEER

Visit the Volunteer Match website and start your profile today.  It’s easy as 1-2-3!

[c] 2015 The NW Fire Blog

 

 

NEW MEXICO – HOLIDAY INCIDENT – Missing Firefighter Update #7

Photo of missing firefighter Token Adams

Missing Firefighter, Engine Captain Token Adams, Wildland Firefighter (Photo Credit: inciweb.org)

SAR MISSION:

(Santa Fe National Forest)

Missing Firefighter, Engine Capt. Token Adams

 

9/5/13 – Post #7 (PM Update)

MISSING PERSON

Santa Fe National Forest requests your assistance in locating this person.

Search Subject: Token Adams

Commanders Join Forces to Search for Missing Firefighter in a Unified Command

 

Missing Person Poster

Last seen wearing long sleeve yellow nomex shirt, green nomex pants, and lace up brown leather wildland fire boots. Last seen in the area of Holiday Mesa off Forest Service road 608 on Friday, 8/30/13. Mr. Adams was seen riding a red Polaris 400 ATV while investigating a possible fire start when he disappeared.

If you were in the area of Holiday Mesa and Stable Mesa on or after August 30th and may have seen this individual, please contact the Forest Service at 505-438-5600.

 

9/5/13 – Post #6 (Update)

A press conference is cheduled today, September 5, at 1:00pm at the Incident Base Camp.

 

9/5/13 – Post #5 (AM Update)

Yesterday at 6:00 am the Joe Reinarz Type 1 Southwest Incident Management Team joined forces with Dave Denali’s New Mexico State Police Search and Rescue Team to assist in search efforts for missing firefighter Token Adams. Under a unified command structure the Type I team and the New Mexico team will be able to combine local resources with national resources to aid in the search for Token Adams.

A Firewatch “Cobra” helicopter is schedule to arrive today to provide additional support for the search team. This specialized helicopter has cameras as well as infrared and low-light sensors. Its low-light sensors and transmission equipment can transmit images to search crews up to 30 miles away. Search teams use a gridding technique to ensure that all areas are covered thoroughly before eliminating and moving to a different area. Air and ground search areas overlap.

The mother of Token Adams, Ietake Anderson, visited the Incident Base Camp this morning. She spoke to search crews and thanked them for their hard work.

A 25 square-mile section of the Santa Fe National Forest is being searched. Approximately 25 percent of the area has been covered on foot and 70 percent by air.

Please direct all information requests to the Holiday Incident Information Center at the Jemez Ranger District (575) 829-3535. Holiday Incident information is also being posted to http://www.inciweb.orgor follow us on Twitter at https://twitter.com/T1SWIMT.

9/4/13 – Post #4 (AM Update)

Wednesday, September 4, 2013 – The search for Jemez Ranger District engine captain, Token Adams continues today. Token, who has been missing since Friday, August 30, has been the focus of an intense search effort by numerous Federal, State, County and local agency personnel as well as many volunteers throughout the holiday weekend.

The family, fellow employees and the entire community of Jemez Springs have anxiously waited for the past five days in hopes that Token would be quickly found. Token’s wife Heidi has released the following statement: “We would like to express the heartfelt gratitude we feel for all the men and women that are out there searching for Token. We are thankful for all the support we have received from the community and our Forest Service Family. Words cannot express how grateful we are to everyone involved. Please continue to respect our privacy during this difficult time. Thank You!”

Cooperators from various agencies continue their search using multiple methods including ATV, UTV, search dogs, horseback, foot travel, fixed wing aircraft and Blackhawk helicopters. An additional Fire Watch Airplane has been ordered that has infrared capability to detect heat sources. Search teams are using a gridding technique to ensure that all areas are covered thoroughly before eliminating and moving to a different area.

A check in system has been established to track searchers every half hour. As new crews continue arriving, they are being plugged into the system and providing the added benefit of fresh eyes on the ground. Weather may once again become an issue today with as there continues to be a chance of wetting rains in the area.

Joe Reinarz’s Southwest Incident Management Team assumed command of search efforts as part of a unified command this morning and will oversee the organization of search efforts in coordination with New Mexico State Police.

Please direct all information requests to the Holiday Incident Information Center at the Jemez Ranger District (575) 829-3535. Holiday Incident information is also being posted to http://www.inciweb.orgor follow us on Twitter at https://twitter.com/T1SWIMT.

 

9/4/13 – Post #3 (PM Briefing)

The search for Jemez Ranger District (Santa Fe National Forest) wildland firefighter, Token Adams, continued today with local, state and Federal agency personnel, volunteers and equipment involved. The steep, rugged, terrain continues to challenge search efforts. Search teams remain optimistic.

Firefighter Adams, engine captain on a Jemez Ranger District engine, has been missing for five days. The last communication from him was received on Friday afternoon from Holiday Mesa. He and other firefighters from the Ranger District were responding to a smoke report and searching for the 25-acre Schoolhouse Fire located on Schoolhouse Mesa.

The Labor Day weekend allowed numerous groups of volunteers to help with the search effort. Some have been replaced by new volunteers. The Santa Fe National Forest and the Jemez Ranger District thank everyone for their help.

The Southwest Incident Management Type 1 Team, Incident Commander Joe Reinarz, will assume command of search efforts as part of a unified command on Wednesday morning at 6:00 a.m.

The family asks for privacy during this difficult time.

Please direct all information requests to the Holiday Incident Information Center at the Jemez Ranger District (575) 829-3535. Holiday Incident information is also being posted to http://www.inciweb.org/

 

9/3/13 – Post #2

Tuesday, September 3, 2013 – The search for Jemez Ranger District (Santa Fe National Forest) wildland firefighter, Token Adams, was hampered again yesterday by heavy afternoon rains. The steep, rugged, dense terrain has also challenged efforts despite the over 250 personnel involved in the search. The terrain in the vicinity of the search is described as extreme topography with steep uphill and downhill trails and sheer cliffs.

Token, the engine captain on a Jemez Ranger District engine has been missing for four days. The last communication from Token was received on Friday afternoon from Holiday Mesa. He and other firefighters from the Ranger District were responding to a smoke report and searching for the 25-acre School House Fire located near School House Mesa.

Despite the NM Search and Rescue grid pattern being used by the professional and dedicated personnel on the incident, search efforts have not been successful. Personnel are using GPS as part of this grid pattern and are being asked to report their locations hourly. Searchers will focus today on determining that certain areas have been fully searched.

Weather predictions for today and tonight are for a 60% chance of showers and thunderstorms which will once again affect both air and ground operations.

The Southwest Incident Management Type 1 Team, Incident Commander Joe Reinarz, will assume command of search efforts as part of a unified command along with multiple Federal, State, County and local agencies, on Wednesday morning at 6:00 a.m.

The family continues to ask that their privacy be respected during this difficult time.

Please direct all information requests to the Holiday Incident Information Center at the Jemez Ranger District (575) 829-3535. Holiday Incident information is also being posted to http://www.inciweb.org/

 

9/2/13 – Post #1 (original)

Monday, September 2, 2013, 6 pm: The search for Jemez Ranger District (Santa Fe National Forest) wildland firefighter, Token Adams, continued today after rain storms caused an overnight delay. Over 250 individuals from the Carson National Forest, Santa Fe National Forest, NM National Guard, NM State Police, NM Search and Rescue and various other agencies are actively looking for Token. NM State Police are also providing a helicopter to assist in the search.

 

The Southwest Incident Management Type 1 Team, Incident Commander Joe Reinarz, will take over command of search efforts Wednesday morning at 6:00 a.m. The Team will begin in-briefing starting 12 noon Tuesday, September 3.

 

Please direct all information requests at this time to the Jemez Ranger District – (575) 829-3535.

 

2013  The NW Fire Blog