GRAHAM | Firefighters Respond to Deadly House Fire

GRAHAM, Wa. | Firefighters were dispatched at 1015 hours to a house fire on Sunday, March 24, 2019,  located in the 22500 block of 90th avenue East.  Neighbors were the reporting party of the house on fire.

After Firefighters gained access to the interior of the home, they found one person and ruled this as a fatal fire.

Credit | Graham Fire & Rescue

The cause of the fire or the person’s death is currently unknown but under investigation.

No firefighters or other residents were injured during this incident.

#GrahamFire #Graham #PierceCoFirefighters

(c) 2019 NW Fire Blog

BELLEVUE | Firefighters Respond to Early Morning Fire

BELLEVUE, Wa. | Firefighters were dispatched to a working fire in a multi-family apartment building in the 14300 block of NE 7th Place on Sunday, March 23, 2019 around 0250 hours PDT.  First arriving units reported fire on the south side.

Less than 10 minutes later, firefighters would get a good knockdown from the exterior enabling crews to access the interior of the building.  It was determined that the fire only impacted the original unit and none to the other nearby units.

Ladder 103 aerial as Roof Operations, checks for extension to the attic. | Credit: Bellevue FD.

Crews checked for extension and found no exposures to the attic space.  Primary and secondary searches proved to find nothing.

The cause of the fire is unknown at this time.

There were no reports of injuries or fatalities to residents or to firefighters.

(c) NW Fire Blog

Washington State | Fire Season 2019 Has Ignited Early

WASHINGTON STATE

Since the beginning of this week on March 18th when higher temps in the 60-80’s broke some major weather records, it did not come without some additional concern conditions such as low relative humidity and wind.  With the dead and dormant grasses and shrubs, it made it for some all too ripe conditions for the perfect firestorm.

Here are some of the wildfires that have occurred this week alone:

BLACK CREEK FIRE | 3/202/2019 | Lewis County | Dispatched @ 1507 hours. 1 acre. Turned over to landowner. Pacific Cascade Dispatch.

BODINE FIRE | 3/20/2019 | Clark County | Bodine Road.  Dispatched @ 1943 hours.  0.5 acres.  IC Blodgett.  In Patrol Status.  Pacific Cascade Dispatch.

BURROWS ROAD FIRE | 3/20/2019 | 21 Hogan Road in Hoquiam. Dispatched @ 1354 hours.  Contained @ 1500 hours. Controlled @ 1700 hours.  0.2 acres of slash.  IC Kinkade @ 1500 hours.  In Patrol Status. Olympic Region Dispatch.

Burn Bans | Cowlitz & Wahkiakum Counties in Effect.

CAT SCRATCH FIRE  | 3/19/2019 |  Bond Road. 0.25 acres of brush, slash and logs. Dispatched @ 1951 hours. IC Mohler. Contained @ 2125  hours. Patrol Status. Pacific Cascade Dispatch.

CATTLE FIRE | 3/19/2019 | Lewis County | Dispatched @ 1303 hours. 6.5 acres of grass, brush, slash, duff and litter. IC E463   @ 1036 hours on 3/20/2019. Patrol status. Pacific Cascade Dispatch.

CEDAR PONDS FIRE | 3/20/2019 | Snohomish County | Off Cedar Ponds Road, SE of Monroe.  Dispatched 1402 hours. 0.1 acres. Stump, logging and slash as fire fuels.  IC Zavala @ 1650 hours. E466 tied to incident. Northwest Region DNR Dispatch Center.

CHEHALIS FIRE | 3/20/2019 | Grays Harbor County | 209 Mox Chehalis Road in Malone. Dispatched @ 1408 hours.  12 acres of grass, brush and timber. IC Bradshaw. Resources on-scene. South Puget Sound Dispatch.

CHEHALIS RIVER FIRE | 3/18/2019 | Porter (Grays Harbor) | Dispatched @ 1900 hours. 0.5 acres of grass and light brush. IC Noonan. Contained/controlled @ 0927 hours. Patrol status. South Puget Sound Dispatch.

COAL CREEK FIRE  | 3/20/2019 | Clark County | Carlon Loop. Dispatched @ 1419 hours. IC @ 1742 hours. In Patrol Status. Resources:  WA DNR dispatched 5 engines along with Fire District mutual aid units. Pacific Cascade Dispatch.

COLUMBIA FIRE | 3/18/2019 | Dispatched @ 1743 hours. 0.3 acres. IC Bortner @ 0658 on 3/19/2019. Patrol status. Pacific Cascade Dispatch.

CONDIT FIRE | 3/18/2019 | Klickitat County | Hwy 141, mile post 5.  Dispatched 1332 hours. Contained/controlled @ 1400 hours. Out @ 1420 hours. 0.1 acres. Grass, brush and duff fire fuels. IC Dobson. Central WA Interagency Communications Center.

DAY ROAD FIRE |  3/21/2019 | Lewis County | Dispatched @ 1115 hours.  Fire reportedly as out. Pacific Cascade Dispatch.

DEVONSHIRE FIRE | 3/20/2019 | 74 Devonshire Road.  Dispatched @ 1414 hours. Controlled @ 1713 hours.  Contained @ 1954 hours.  4 acres of brush.  IC Johnson @1417 hours. In Patrol Status. Olympic Region Dispatch.

Fire Fact  | As of March 18, 2019, there have been 49 wildfires of 50 in Western Washington in this week alone. – WA DNR

EAST DEEP RIVER FIRE | 3/20/2019 | East Deep River in Wahkiakum County. | Dispatched @ 1649 hours. 3 acres. IC Hynning. Patrol Status. Pacific Cascade Dispatch.

ELOCHOMAN DIVIDE FIRE | 3/20/2019 | Wahkiakum County |  Dispatched @ 1952 hours. 1.5 acres of grass, brush and timber. IC Servenka on 3/20/2019. DNR tied to incident.

FARGER VIEW FIRE | 3/19/2019 | Clark County | Dispatched @ 0109 hours. 1.5 acres of grass and brush. IC Estes. Patrol status. Pacific Cascade Dispatch.

FERN HILL FIRE | 3/20/2019 | Pacific County | South Fork Road. Dispatched @ 1254 hours. 0.2 acres of grass and brush. IC Stigall. Turned over to landowner. Pacific Cascade Dispatch.

GABLE 3 FIRE | 3/19/2019 | Clark County |  Dispatched @ 1550 hours. 0.1 acre of slash pile. IC Hubbard. Patrol status. Pacific Cascade Dispatch.

GRANDVIEW FIRE | 3/19/2019 | Grandview.  Dispatched @ 1154 hours. 6.48 acres of grass, brush and timber. IC Wesemann @ 1015 hours. Patrol Status. Pacific Cascade Dispatch.

GRIP ROAD FIRE | 3/18/2019 | Skagit County | Union Square Road in Sedro Woolley. Dispatched 1302 hours.  Legal rule burn, no escape. False alarm. IC McMillen, GL 41 @ 1331 hours. Northwest Region DNR Dispatch Center.

HARVEST MOON FIRE | 3/21/2019 | Lewis County | Onalaska.  Dispatched  @ 1655 hours. False Alarm. Pacific Cascade Dispatch.

HICKORY FIRE | 3/19/2019 | Thurston County in  Yelm. Dispatched @ 1735 hours.  0.25 acres of Grass and brush. Contained & controlled @ 1900 hours. Patrol status. South Puget Sound Dispatch.

HORNE FIRE | 3/20/2019 | Clark County | Dispatched @ 1425 hours.  2 acres. In patrol status. Pacific Cascade Dispatch.

HORSLEY ROAD FIRE | 3/18/2019 |  Horsley Place. 23 acres of grass. IC Hynning @ 0710 on 3/19/2019. WA DNR on-scene. Pacific Cascade Dispatch.

JACKSON ROAD FIRE | 3/20/2019 | Pierce County |  Mckenna. Dispatched @ 1323 hours. 45 acres of timber, reproduction slash. IC Burns. Resources on-scene. Puget Sound South Dispatch.

MYSTIC FIRE | 3/20/2019 | Clark County | Mystic Road. Dispatched @ 1226 hours.  0.25 acres of grass, slash and timber light. IC Mattilla. Turned over to landowner. Pacific Cascade Dispatch.

NELSON FIRE | 3/21/2019 | Rochester in Lewis County |   1.5 acres of grass and brush. Dispatched @ 1509 hours.  IC Werner @ 1800 hours.  In Patrol Status.  Pacific Cascade Dispatch.

NORTH MAPLE FIRE | 3/20/2019 | Clark County | SE of Kelso in RoseValley.  Dispatched @ 1700 hours.  40 acres. IC Hynning. Approximately 90 homes threatened. State Mobilization authorized. Puget Sound Task Force assigned to incident. Evacuations in effect for those off of Walker Road. 35% contained. Resources:  SE WA Type 3 IMT. Fall City Brush 166, Cowlitz Fire & Rescue, Larch Mountain inmate crew. Over 50 firefighters are working on this wildfire. No homes have been lost.  Evacuation orders have been reduced from a Level 3. Significant Events:  N Maple Hill Road served its purpose well in acting as the perfect fire breaker. County Commissioners have declared an emergency. Cause:  Escaped burn pile.

OLD BARN ROAD FIRE | 3/20/2019 | Lewis County on Old Barn Road | Dispatched @ 1620 hours .  18 acres. IC Warthen @ 1822 hours. DNR on-scene. Pacific Cascade Dispatch.

Pierce County firefighters responded to a 15-acre wildfire in Eatonville on March 20, 2019. | Credit: PCFFs

OXBOW ROAD FIRE | 3/20/2019 | Pacific County | Oxbow Road. Dispatched @ 1454 hours. 10 acres. IC Shweso @ 1530 hours. Patrol Status. Pacific Cascade Dispatch.

PICKERING ROAD FIRE | 3/19/2019 | Mason County | Shelton. Dispatched @ 1616 hours. 0.25 acres of light slash and brush. IC Sullivan. Contained & controlled @ 1830 hours. Patrol status. South Puget Sound Dispatch.

PRIEST ROAD FIRE | 3/20/2019 | Lewis County | Dispatched @ 1916 hours.  0.1 acre of grass, brush and logs. Turned over to landowner. Pacific Cascade Dispatch.

RAGLAND ROAD FIRE | 3/20/2019 | Clark County | Ragland Road.  Dispatched @ 1503 hours. 3 acres of grass and brush.  IC Adam. Contained and controlled @ 2139 hours.  Turned over to landowner. Pacific Cascade Dispatch.

RANDLE BRIDGE | 3/21/2019 | Lewis County | Dispatched @ 0909 hours.  Contained/controlled @ 1200 hours.  1 acre of grass, brush and hardwood. IC Latham. Pacific Cascade Dispatch.

SCHOOL HOUSE FIRE | 3/18/2019 | Dispatched @ 1355 hours. 0.1 acre. IC Hynning. Turned over to landowner. Pacific Cascade Dispatch.

SOMERS ROAD FIRE | 3/18/2019 | Shelton. Dispatched @ 1638 hours. 0.4 acres of grass and brush. IC Bradshaw. Contained @ 1930 hours. Controlled @ 1200 hours. Patrol status. South Puget Sound Dispatch.

Pierce County Firefighters responded to a fire off of SR 702 and Jackson Road in Eatonville on March 20, 2019. | Credit: PCFFs

SOUTH BANK FIRE | 3/19/2019 | Grays Harbor County | Oakville. Dispatched @ 1450 hours. 0.5 acres of grass and brush. IC Noonan. Contained & controlled @ 1615 hours.  Patrol status. South Puget Sound Dispatch.

SOUTH PRAIRIE ROAD FIRE | 3/20/20109 | 25100 block of South Prairie Road in Pierce County |   Dispatched @ 1244 hours. 1.5 acres of brush and grass. (200×200 brush fire) | IC Traweek. Contained @ 1500 hours. Controlled @ 1615 hours. Patrol Status. Resources included:  3 brush engines and 4 engines from East Pierce Fire.  Puget Sound Dispatch.

STANDARD ROAD FIRE | 3/18/2019 | Whatcom County | Standard Road in Acme. Dispatched @ 1604 hours. 15 acres. No further info. Northwest Region DNR Dispatch Center.

SUNSET FALLS FIRE | 3/20/2019 | Clark County | County 17 Road. Dispatched @ 0640 hours. 5 acres. IC Lingquist. @ 0815 hours.  Patrol Status. Pacific Cascade Dispatch.

SWOFFORD FIRE | 3/19/2019 | 200 block of Swofford Road near Mossyrock in Lewis County |  Dispatched @ 1302 hours. 103 acres of grass, brush, slash. IC Smith on 3/20/2019 @ 1630 hours. Contained at 1200 hours on 3/20/2019. Patrol Status. Pacific Cascade Dispatch.

TOWER FIRE | 3/20/2019 | Clark County |  Dispatched @ 1512 hours. 2 acres of grass, brush and timber. IC Fowler. Patrol Status. Pacific Cascade Dispatch.

VALLEY GREEN FIRE | 3/20/2019 | Thurston County in Olympia. Dispatched @ 1608 hours. 4 acres of leaf litter. IC Carlsen. Contained @ 1100 hours on 3/21/2019. Controlled on 3/21/2019 @ 1515 hours. In patrol Status. South Puget Sound Dispatch.

VENNERSBURG FIRE | 3/19/2019 | Clark County | Dispatched @ 1851 hours. 29 acres of grass and brush. Patrol status. Pacific Cascade Dispatch.

WEST WASHOUGAL FIRE | 3/18/2019 | Clark County | 22nd Street. Dispatched @ 1415 hours. 0.25 acres of grass and brush. IC North. Fire out. Pacific Cascade Dispatch.

WILDWOOD LANE FIRE | 3/20/2019 | Wahkiakum.  Dispatched @ 1705 hours.  85 acres. IC Tester on 3/21 @ 0930 hours. Resources: Bortner E273, Hancock, Hoskins Olson and Tester. DNR  on-scene. Pacific Cascade Dispatch. Resources:  Western WA Type 3 IMT assumed command along with additional fires.

Image may contain: sky, cloud, tree, outdoor and nature

Courtesy: Western WA Type 3 IMT

WILLIE KEILS FIRE | 3/18/2019 | Lewis County | Dispatched @ 0858 hours. 4 acres of grass and brush. Fire out. Pacific Cascade Dispatch.

SOCIAL MEDIA

We are also gearing up for some fire chasing opportunities. As the temps increase and fires begin to ignite, we will most likely find ourselves looking for those that may pop so that we can report and share with you all.   Besides, we like catching our friends in action.

You can also find us on Twitter @nwfireblog and on Instagram.

Be Safe Friends.

(c) 2019 NW Fire Blog

Seattle, WA | Brush Fire with Exposures

SEATTLE, Wa. | Fire resources (B6, E9, E18, L8 and SAFETY2) were again dispatched to another area inside the City but this time for a brush fire with exposures in the 1000 block of North 38th Street.

The dispatched call went out on Wednesday, March 20, 2019, around 1934 hours.

No word on the cause or any updates at the time of this post.

(c) 2019 NW Fire Blog – 3/20/2019 @ 1946 PST

West Seattle | Firefighters Respond to House Fire

WEST SEATTLE, Wa. | Seattle Firefighters and resources were dispatched to the 5400 block of 44th Avenue SW at 1835 hours PST for a house (Single Family Residence).

Credit | Seattle Fire Department PIO

RESOURCES

Seattle Fire dispatched their air unit (Air10),  EMS units (A14, M32, M44), Battalion Chiefs (B5, B7), Officers (DEP1, SAFT2, STAF10), Engine Companies (E29, 32, 36, 37), Ladder Companies (L1, L11) and their Fire Investigator (MAR5).

OPERATIONS

Resources quickly descended upon the structure immediately setting up a water supply (established at 1845 hours).

The fire was deemed to have one vent with a hole, which fire was presenting itself. (1847 hours).

There was a 360* conducted and fire was deemed to not be in the basement of the home. There were reports of a leaking propane tank in the rear of the home.  Firefighters put water on the tanks.

Fire was reportedly burning in the attic, but firefighters quickly doused it with water and cooling it.  The fire was brought under control and firefighters were working to pull ceiling to locate any hot spots within the structure. Additionally, crews were tasked and cleared with nothing found during their secondary search.

Power was secured to the building. (1905 hours).

Units were going back in service .  The incident timer which reached 40 minutes from the dispatch time was discontinued. (1918 hours).

FIRE INVESTIGATION

Marshal 5, which is SFD’s Fire Investigator will be sifting through the debris to determine the cause of the fire.  There has been no updates if the fire has been tapped (put out) or if it is still burning. Crews will be there alongside the Fire Investigator to help determine the cause.

SEATTLE FIRE PIO RESPONSE

“Firefighters were on-scene at the 5400 block of 44th Ave SW for a report a mainly exterior fire at a residential home. Crews have water on the fire.” (1842 hours)

“Residential fire at the above address is under control. No reported injuries. Fire Investigators responding.” (1852 hours)

SOCIAL MEDIA

We are using the following hashtag(s) | #SeattleFire #HouseFire

(c) 2019 NW Fire Blog – Updated 3/20/2019 @ 1925 PST

Firefighters Respond to 2-Alarm Fire in Seattle

Seattle, WA | Firefighters were dispatched at 1048 hours PST this morning to the 4500 block of University Way NE for a fire in a building.  The building is the venue to the Hunan Chinese Kitchen Delivery formerly the Silk Road Noodle Bar restaurant, according to Yelp.

Units Dispatched

Battalions: 2, 4, 6.

Engines:  2, 9, 16, 17, 18, 22, 25, 38, 40.

Ladders: 1, 4, 5, 8, 10.

Medic/Aid Units:  M18, A25, M31, M44. REHAB1.

Staff:  Safety2, Staff10, PIO, MAR5. Deputy1.

Air Units:  10, 240, 260.

Cause

Marshal 5, Seattle’s FIU investigative unit is currently working through the fire scene with the help of Firefighters, as they help him move things around.  At this time, there is no preliminary cause of this fire.

Fire Activities

Seattle Fire’s Ladder 1. (c) NW Fire Blog (stock photo)

We picked up active scanner feed via the Seattle Fire radio transmissions about twenty minutes into the incident.  The command name is “University Command”.

At 1117 hours PST, Engine 25’s crew was tasked with a primary search on floor 2. They reported their progress was about 3/4 way through and had zero visibility. Hydraulic ventilation was also reported by another crew.

A large skylight that ran down the whole length of the fire building on the Alpha side seemed to play a key role in some of the obstacles firefighters faced.  At 1124 hours, it was determined there was no fire in the attic.

After careful inspection and 4×4 cuts on the Charlie/Delta corner, there was no extension into the Delta exposure building.

A primary search of floor was conducted at 1127 hours and an all clear was called.  Ladder 1 pulled ceilings in the Charlie / Delta corner and reported an all clear.  E25 reported a little fire in the cockloft. They were working on getting water on the fire.

Command to Dispatch reported that the fire was under control at 1130 hours with a completed primary search with an all clear and vertical ventilation had been started.

No heat was found in the ceilings but a heat signature was found due to hot spots in the interior walls at 1136 hours PST.

Division 2 reported no fire in the  northern rooms, overhaul had been completed and E2 crew was exiting due to low air.  New replacements would be deployed by Command. A tap fire was reported to Command.

Smoke began to clear on the Bravo / Delta side at 1148 hours.

A secondary search on the Floor 2 was conducted by E18 at 1152 hours.

Units began returning back into service at 1153 were Air260, Engines 2, 18, 25, Ladders 4, 5, 1 and the PIO.

At 1233 hours, power had not been secured yet and therefore fire crews were notified that the building was still energized.

Some remaining fire crews are still on-scene and remain until Command is terminated.  More information will be updated as it is received.

Thank you for reading our post and visiting our Blog. We appreciate you!

(c) 2019 NW Fire Blog

 

CenturyLink Outage | 9-1-1 Centers Back Up, Continues For Others

UPDATED – 12/31/2018 – 2350 PST

Nationwide | A nationwide phone and internet outage interrupted mostly 911 call centers, several medical facilities, a Department of Corrections jail, ATM machines and the list goes on occurred on Thursday, December 27th and well into a few days thereafter.

911 Centers Up, Outages Continue for Others

It is said that most or all of the 911 call centers are fully operational again but some residential customers are reporting outages on New Year’s Eve as of 2206 PST.  Some of these customers are said to be in New Mexico, Ohio, Boise (ID), Peoria & Scottsdale (AZ).

Some customers are venting their frustrations on Social Media with the internet/phone/security giant telling them that there are no outages and there must be a phone with their home.

States That Were Impacted

The following as of this morning’s post is impacting 911 centers, commercial and residential customers in WA, OR, UT, CO, CA, TX, AZ, NV, IL, NM, MN, MI, NE, ID, OH, NC, IA, GA and IN.

Preliminary reports state that there was a problem with their Colorado site sending out bad packet information that caused the internet and phone lines to go down.

The FCC is currently investigating.

Washington State Emergency Phone Numbers 

Some of you may run into a busy signal or find that it is difficult to get through 911. If this is the case, here are some local phone numbers to call.  As far as we have been told, there are no current outages impacting any 9-1-1 centers.

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will continue to follow this developing story as more information is received.

Thank you for reading our post. 

(c) 2018 NW Fire Blog

Century Link’s Outage | Update 3

UPDATED – 12/28/2018 @ 1155 Hours PST

Nationwide | A nationwide phone and internet outage interrupted mostly 911 call centers, several medical facilities, a Department of Corrections jail, ATM machines and the list goes on.

Here are CenturyLink’s updates via this timeline:

December 28, 2018 – Friday

1152 PST :  While our network is experiencing service disruptions, where CenturyLink is the 911 service provider 911 calls are completing.

1014 PST:  We are aware of some 911 service disruptions affecting various areas through the United States. In case of an emergency, customers should use their wireless phones to call 911 or drive to their nearest fire station or emergency facility. Technicians are working to restore services.

0901 PST:  Restoring impacted services for our customers is very important to us. We are seeing good progress, but our service restoration work is not complete. Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day.

0745 PST:  We are seeing good progress, but our service restoration work is not complete. Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day.

0338 PST:  We discovered some additional technical problems as our service restoration efforts were underway. We continue to make good progress with our recovery efforts and we are working tirelessly until restoration is complete. We apologize for the disruption.

0123 PST:  We’re seeing positive progress with our service restoration efforts and our recovery plan is being accelerated as much as possible. We are working tirelessly around the clock until restoration is complete. We apologize for any inconvenience this disruption is causing our customers.

December 27, 2018 – Thursday

2033 PST (8:33pm):  CenturyLink engineers and technicians have identified a network element that was impacting customer services and are addressing the issue in order to fully restore services. We estimate that services will be fully restored within four hours. We apologize for any inconvenience this caused our customers.

1707 PST (5:07pm):  The CenturyLink network is still experiencing a disruption of services across multiple locations. CenturyLink engineers and technicians are working to address the issue.

1432 PST (2:32pm): The CenturyLink network is still experiencing a disruption affecting customer services. The CenturyLink technical teams will continue to work around the clock until services are restored.

1006 PST (10:06am):  Our network is experiencing a disruption affecting customer services. We understand some customers are currently unable to generate tickets through the CenturyLink help portal. We know how important these services are to our customers and we are working to restore services as quickly as possible.

December 24, 2018 – Merry Christmas from CenturyLink

Merry Christmas everyone:   Our CenturyLink Help team would like to wish you a very #HappyHolidays! We will be closed today, Tuesday, December 25th, and will be back tomorrow at 7 AM CT. While we’re out, our tech support team is available 24/7 at 1-800-788-3600.

Current States Impacted

The following as of this morning’s post is impacting 911 centers, commercial and residential customers in WA, OR, UT, CO, CA, TX, AZ, NV, IL, NM, MN, MI, NE, ID, OH, NC, IA, GA and IN.

According to several websites reporting on outages, they are stating the following for CenturyLink as customers reporting Internet outage (64% of customers), phone (19%) and total blackout (15%).  This was as of 1204  hours PST on Friday, December 28th.

About CenturyLink

CenturyLink is a service provider nationally that offers Internet (through PrismTV brand), TV (through DirectTV), phone and home security services to homes and business in 37 states.

The company purchased Embarq in 2009, Qwest in 2010 and Savvis in 2012.

Washington State Emergency Phone Numbers (when 911 is not working)

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will be digging deeper into this story and update as more information is received.  Please check our Twitter page @nwfireblog for phone numbers.  You can also check on twitter’s incident hashtags #911Outage and #911Outage2018 for non-emergency phone  numbers for emergencies.6-7500

Thank you for reading our post. We appreciate you being here with us and remember to check out the Dispatch and Communications Center phone numbers to call for emergencies.

(c) 2018 NW Fire Blog – updated 12/31/2018 2350 PST

Century Link’s Outage | Still Impacting Customers, 911 Centers

UPDATED – 12/28/2018 @ 0750 (7:50am) Hours PST

Nationwide | CenturyLink headquartered in Monroe, Louisiana is still trying to resolve a nationwide outage that started on Thursday, December 27th just after 0900 hours PST.

Current States Impacted

The following as of this morning’s post is impacting 911 centers, commercial and residential customers in WA, OR, UT, CO, CA, TX, AZ, NV, IL, NM, MN, MI, NE, ID, OH, NC, IA, GA and IN.

According to several websites reporting on outages, they are stating the following for CenturyLink as customers reporting Internet outage (64% of customers), phone (19%) and total blackout (15%).  This was as of 1204  hours PST on Friday, December 28th.

About CenturyLink

CenturyLink is a service provider nationally that offers Internet (through PrismTV brand), TV (through DirectTV), phone and home security services to homes and business in 37 states.

The company purchased Embarq in 2009, Qwest in 2010 and Savvis in 2012.

Washington State Emergency Phone Numbers (when 911 is not working)

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will be digging deeper into this story and update as more information is received.  Please check our Twitter page @nwfireblog for phone numbers.  You can also check on twitter’s incident hashtags #911Outage and #911Outage2018 for non-emergency phone  numbers for emergencies.

Emergency is defined as a FIRE/EMS event which is LIFE-THREATENING/PROPERTY THREATENED (i.e. heart pain, gunshot, short of breath, allergic reactions, fire, etc.) or for POLICE event that is LIFE/PROPERTY SAFETY issue (i.e. crime in progress, shooting, stolen vehicle, personal safety, etc.).

Thank you for reading our post. We appreciate you being here with us and remember to check out the Dispatch and Communications Center phone numbers to call for emergencies.

(c) 2018 NW Fire Blog

Century Link’s Outage | Impacting 911 Centers Nationwide

UPDATED – 12/28/2018 @ 00:30 PST or 12:30 AM

Nationwide | This is not the first time a CenturyLink outage has disrupted 911 Centers across the United States and Thursday’s event appears to have been the worst one yet.

Major Outage Prompts Large Fines

In 2014, a third-party vendor Intrado now known as West Safety Services experienced a major outage affecting 911 centers in Washington State and Minnesota leading to a $17.4 Million fine to Century Link.  This outage affected 6,600 911 calls in seven states – and those are the ones that were known.

Second Outage Bigger than First

On August 1, 2018, a second outage affected 911 centers starting in Minnesota and later impacting those in North Carolina and North Dakota.  Others alerted that they too in Ohio and Louisiana could not take 911 calls in their states. Several media stories were published on August 2nd and later, wrote about this interruption.  They stated that many Agencies were investigating along with Century Link whom a certain amount to provide a response to what occurred.

The outage lasted for about one hour.

The cause was said to be a human error at third-party provider, West Safety Services, a Nebraska  company that is contractor to CenturyLink.

West Safety Services stated to halt all work in the month of August, as they looked into changing its procedures to make sure this type of error never happens again.

The FCC was in the process of investigating this latest incident, as well other agencies.  No word as to what the outcome of that investigation was said to be.  This would not be the last outage for CenturyLink.

And, then there is today December 27th with another outage…..

Third Outage Grows Bigger than Last

A little over four months later in the same year of 2018, on Thursday, December 27 to be exact has now been considered the biggest and more extensive outage than the previous ones put together.  It is now said to be impacting Washington State, Texas, Montana, North Carolina, Idaho and others.

Not only are 911 centers impacted but some have reported issues with ATM machines in Idaho and Montana.  A reported temporary phone shutdown at Idaho’s Department of Corrections and the State’s Department of Education occurred.   One medical facility in Colorado reported unable to retrieve online medical records having to resort to old school methods of pencil and paper in documenting patient information.

Current Outage Status

According to CenturyLink’s website, the outage is due to service disruption to the external cloud network.  The problem started on Thursday, December 27th around 0918 hours or just a little after 9 am this morning. We say this is the worst outage because we are talking that it will be almost twenty-four hours seriously impacting many agencies, businesses, organizations and most important, Public Safety.

Their last update states at 8:40 pm or 2040 PST, the following:

“CenturyLink engineers and technicians have identified a network element that was impacting customer services and are addressing the issue in order to fully restore services. We estimate that services will be fully restored within four hours. We apologize for any inconvenience this caused our customers.”

This would bring services back online around 12:40 PST am on Friday, December 28th or commonly known as 00:40 hours.

Washington State Emergency Phone Numbers (when 911 is not working)

Chelan – Douglas Counties (Dispatch). 509-663-9911

Clallam County (Dispatch).  360-417-2259

Clark County 911.  This is for those in Clark County, Vancouver.  360-693-3111 or can text 911 or 311.

Coast Guard Sector – Puget Sound.  206-217-6001.

Enumclaw PD Dispatch.  360-825-3505.

Sammamish / Issaquah PD Dispatch.  425-888-3333.

Jefferson County Dispatch.  360-385-3831

King County Sheriff’s Office.  206-296-3311.  This is for those who are in the areas of the King County International Airport, KC Transit, Sound Transit,  Beaux Arts Village, Burien, Carnation, Kenmore, Maple Valley,  Muckleshoot Indian Tribe, Seatac, Newcastle, Sammamish, Shoreline, Skykomish and Woodinville.

Kitsap County Sheriff Dispatch.  360-308-5400.

Kittitas County Dispatch.  509-925-8534.

Mason County Dispatch.  360-426-4441.

Pierce Co 911.  253-798-4721.

Pierce Co Fire & EMS.  253-588-5217.

Puyallup Police.  253-798-4722.

Redmond Police Dispatch.  253-798-4722.

Renton Fire.  425-430-7000 staffing line. ** Currently, reporting as not impacted by outage. **

Seattle 911 Center (Police).  206-583-2111 or 206-625-5011. Text 911.

Seattle Fire.  206-583-2111.

SNOCOM. 425-407-3911. Snohomish County.

WSP.  Snohomish, Skagit, Island Counties.  360-654-1204.  Whatcom County.  360-676-6911.   Yakima County.  509-457-0207.  Benton, Franklin and Walla Walla.  509-628-0333.

Social Media

We will be digging deeper into this story and update as more information is received.  Please check our Twitter page @nwfireblog for phone numbers.  You can also check on twitter’s incident hashtags #911Outage and #911Outage2018 for non-emergency phone  numbers for emergencies.

Emergency is defined as a FIRE/EMS event which is LIFE-THREATENING/PROPERTY THREATENED (i.e. heart pain, gunshot, short of breath, allergic reactions, fire, etc.) or for POLICE event that is LIFE/PROPERTY SAFETY issue (i.e. crime in progress, shooting, stolen vehicle, personal safety, etc.).

Thank you for reading our post. We appreciate you being here with us and remember to check out the Dispatch and Communications Center phone numbers to call for emergencies.

(c) 2018 NW Fire Blog